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Holger Müller spoons
Holger Müller spoons

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Our general terms and conditions
Right of Returns
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  Conditions of Use

Terms and Conditions
1 scope
These Terms and Conditions ( GTC) apply to the business relationship between the customer (buyer) and "All you need " , owner Stefanie Müller, Salzgasse 2, 55435 Gau- Algesheim Germany ( seller) and apply to all offers, orders, deliveries and services .
By the conclusion of the contract or by accepting delivery of the terms and conditions applicable at the time in their current version as accepted.
2 Offer and Conclusion
The presentation of products in our online shop is reserved not legally binding offer , but an invitation to order dar errors . By clicking on the Order button at the last step of the ordering process enter a binding order for the goods listed on the order page . The purchase contract is concluded when we accept your order by an order confirmation via e- mail immediately after receiving your order.
3 prices
The prices shown on the product pages include VAT .
4 payment
The buyer shall have the following payment options are available:
for customers from Germany : in advance by bank transfer
For customers from other EU countries : advance payment by bank transfer
5 delivery
The seller delivers goods within the EU. Delivery is by DHL . In general, the delivery times are up to four working days within Germany and up to 10 business days within the EU. On any different delivery times we refer to the respective product page .
6 Returns
The shipping costs within Germany amount to 2.90 euros including VAT per order .
The shipping costs for shipments to other EU countries amounted to 5 euros including VAT per order .
7 withdrawal
Right of withdrawal
You can cancel your contract declaration within one month without giving reasons in writing ( eg letter, fax, e -mail ) or - if the buyer received the goods before the deadline - by returning the goods. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 Abs . 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.
The revocation must be sent to:

Owner: Stefanie Müller
Salzgasse 2
55435 Gau- Algesheim

Consequences of cancellation :
In case of an effective cancellation the mutually received benefits are to be returned and any benefits ( eg interest ) surrendered. Can you give us the performance received whole or in part, or return them in a deteriorated condition , you must pay us compensation for the value. With the release of things this does not apply if the deterioration is exclusively due to their inspection - it - as it would have been about you at our store . In addition, you can avoid the obligation to pay compensation for a determination by the proper use of the thing , by not using the goods as your property and omitting everything, which impairs their value . Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually have produced agreed partial payment . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days . The period begins for you when you send your cancellation or the goods, for us with their reception.
End of cancellation policy
8 Retention of title
Until full payment the goods remain the property of Seller.

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